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Return Policy

Return Policy


v  Customer can buy physical products which are shipped as well as services from us.v  Customer can visit Brimatec Website - www.brimatec.com to purchase products or services or both.

v  Brimatec Website is owned and operated by officially registered company called Brimatec Limited.

v  Brimatec Limited headquarters at the United Kingdom.

v  Customers have to return and ask for a refund for a physical product in 15 Days.

v  Following conditions must be met to issue a refund for a physical product:

    •                Product must be returned in its original packaging
    •                Product isn't used or damaged    
    •                Product must have the receipt or proof of purchase

v  Brimatec Limited reverses the right to refuse a refund if the above conditions aren't met.

v  The customer is liable to pay for the shipping costs, in case of a return.

v  Items on sale are not eligible for returns.

v  Customers can exchange the product with a new one or ask for a refund.

v  Brimatec asks for ask for a Return Merchandise Authorization Number (RMA) and not for Authorized Returns Number (ARN)

v  Customers can following the link below to raise return request and to generate RMA (Return Merchandise Authorization) Number:

http://www.brimatec.com/index.php?route=account/return/add

 v  Customers can send the return request at the following addresses:     

          If Robot Category -   

                                                                 Brimatec Limited, 

                                                                 7,Lansdowne Road Intake,                                         

                                         Doncaster, South Yorkshire DN2 6QH, UK                          


         If other than Robot Category –

                       Brimatec Solutions

                      177, Adarsh Kuti, Kachhiana,

               Gol Bazaar, Jabalpur – M.P, 482002, India